Privacy Policy
Peak Traders Group
Our Website: https://www.peaktradersgroup.com
Email: support@peaktradersgroup.com
Effective Date: 31-Jan-2025
1. Who Controls Your Data?
The controller of your personal data is Peak Traders Group ("we," "our," or "the Company"). If you have any questions about how we process your data or wish to exercise your rights, please contact us at support@peaktradersgroup.com.
2. What Information Do We Collect?
We collect and process personal data to provide and improve our services. This includes:
- Information you provide: Name, email, phone number, payment details, and any data submitted through registration, orders, or communication with us.
- Automatically collected data: IP address, browser type, device information, site usage data, and service interactions.
- Third-party data: Information from trading platforms and linked social media accounts.
3. How Do We Use Your Data?
We use your data for the following purposes:
- Account Registration & Management – To create and manage user accounts.
- Service Delivery – To provide service tools, customer support, and access to our platform.
- Legal & Compliance Requirements – To comply with applicable regulations.
- Marketing & Communication – To send updates about our services (you can opt out anytime).
- Improving Services & Analytics – To enhance user experience and optimize performance.
4. How Do We Store & Protect Your Data?
We store personal data securely using encryption and industry-standard security measures. We take all necessary precautions to protect your data from unauthorized access, loss, or misuse.
5. How Long Do We Keep Your Data?
We retain personal data only for as long as necessary for the purposes outlined above or as required by law. Typical retention periods include:
- Service & Contract Data: Up to 10 years after termination.
- Marketing Communications: Up to 5 years (unless you opt out earlier).
- Legal & Compliance Data: As required by applicable regulations.
6. Do We Share Your Data?
We may share your data with trusted third parties, including:
- Trading platform providers to facilitate transactions.
- Service providers for website operations, hosting, and payment processing.
- Regulatory authorities when legally required.
We do not sell your data to third parties.
7. International Data Transfers
Some of our service providers may be located outside your country. If we transfer your data internationally, we ensure adequate protection in line with legal requirements.
8. Your Rights
You have the following rights regarding your personal data:
- Access & Portability: Request a copy of your data.
- Correction: Update incorrect or incomplete data.
- Erasure: request deletion of data when no longer necessary.
- Restriction: Limit processing in certain cases.
- Objection: Object to processing for direct marketing.
- Withdraw Consent: Opt-out of marketing at any time.
- Complaint: File a complaint with a data protection authority.
To exercise any of these rights, contact us at support@peaktradersgroup.com.
9. Updates to This Policy
We may update this Privacy Policy as needed. Any significant changes will be communicated via our website. The latest version will always be available at https://peaktradersgroup.com .
